Automotive Concepts provides a MONEY BACK GUARANTEE within 30 days after you have received the product. You need a valid reason to return the product or cancel shipping (item is wrong color, doesn't fit etc.) However, the following terms and conditions apply:
Returns are subject to a 15% restocking fee and customer is responsible for shipping. Special orders, painted, damaged by the customer, or installed items are not returnable. All items must be returned in undamaged original packaging and be in resalable condition. All returns must be pre-approved and must be marked with a Return Authorization (RA) number.
Please use our Return Authorization Form or call us at 1-888-257-5247 from 8:00 AM to 4:30 PM Eastern time to receive an RA number. Returns shipped to Automotive Concepts without an RA number will be refused.
Items eligible for return must be received within 30 days of your purchase.
Please allow 5-7 days after we receive your return for your return to be inspected and processed.