In order to insure a fast and safe delivery we use UPS Ground shipping services. If the merchandise you purchase is in stock, it is guaranteed to be shipped the next business day, after which its delivery can be tracked through the UPS website. Usually dash kits take 6-9 business days to manufacture before they are shipped out. Some Real Carbon Fiber and Real Wood Kits take 7-10 days to manufacture. On the average, orders shipped via UPS Ground arrive in 4-6 business days.

Damaged Products

If a product is damaged in shipping, you must file a claim your local UPS office within 48 hours of delivery. As soon as you filed the claim, please inform us by email or phone. Do not mail the product back to us; it will be picked up by the shipping company. We will ship out a replacement as soon as we receive UPS confirmation.

Return Policy

Automotive Concepts provides a MONEY BACK GUARANTEE within 30 days after you have received the product. You need a valid reason to return the product or cancel shipping. However, the following terms and conditions apply:

• If you decide to return or cancel an order, we must charge a 25% restocking fee since dash kits are custom made. Cancellations within the same day of the order will only be charged a 10% processing fee.

• We cannot refund already installed products or products not covered by our warranty (i.e. damaged by improper use or installation). All returned parts must have the red backing tape on the reverse side still attached and cannot be damaged in any way.

• We cannot offer a refund for Custom Kits or parts.

• All Carbon Fiber, Chrome, & Solid Color dash kits are considered Custom Kits and are not refundable

• Factory Match Kits ordered in any color other than OEM Factory Match, are considered Custom Kits.

• SHIPPING FEE IS NON REFUNDABLE.

Automotive Concepts is dedicated to customer satisfaction. Unfortunately, we are not able to extend our warranty policy to cover damage due to improper installation, abuse or neglect, use of "Armor All" or cleaning products, or other improper use of our products. In other cases we will be happy to replace or refund the merchandise. Please refer to our return policy for more information on returning products.

Dash Kits - LIFETIME WARRANTEE